Hilton Woodcliff Lake Hotel, Woodcliff Lake

My stay at the hotel was a mixed experience. The location was convenient for my needs, although it wasn't within walking distance of shopping or restaurants. The service was fantastic, with the staff going above and beyond, but there were a few issues with the room that affected my overall comfort.

Staying at this hotel was a delightful experience overall. The rooms were clean and comfortable, though the manual check-out process was a bit messy due to my diamond status. The service was exceptional, with the staff going above and beyond to assist me with work-related issues. The dining options were decent but slightly overpriced, especially for kids. The on-site amenities helped make the stay enjoyable.

The hotel was a mixed bag: our spacious room for a family of 5 was convenient being close to the executive lounge, but the distant entrance made it quite a trek. The extremely friendly and helpful service immediately comped our meals, though the property wasn't ideal for a formal event preparation. The location was great for our needs but not walkable to shops or restaurants, and the dining choices were limited, leaving us scrambling for dinner plans one evening.

The hotel had a cheap Sushi Bar aesthetic in the rooms, which were often not properly serviced during my 5-day stay. Despite feeling a bit humid even with the AC running, the service was competent and accommodating, although the decor lacked brightness. The location was fine for my needs, albeit not walkable to shopping or restaurants. The dining experience was just average with limited options. Overall, a place with potential but with room for improvement.